Services

Personal Care Services

MQCS helps and supports the Activities of Daily Living. These include but are not limited to: 

• Cooking and Meal Preparation
• Shopping
• Hygiene, dressing and grooming
• Continence management
• Mobility
• Laundry
• Medication management
• Physical personal training
• Cleaning of the home environment and any other tasks at home. 

Household tasks

Cleaning of the environment,  decluttering and organizing it for safety as well as assessing for hazards and reporting to relevant offices to ensure repairs occur.  

Assist Travel/Transport

MQCS will assist you to get out into the community for essential services such as shopping, and recreational facilities, hang out with friends, attend events, attend religious meetings, visit your family, and attend your hobbies and any other interests. MQCS will make sure you move from one point to another as you desire.   

Appointments:

MQCS will make sure you attend your appointments such as medical, school, work or any other promptly.

Community Access and Participation

MQCS will assist you to actively engage with your local community, in areas of your choice, such as religious meetings, sports, men’s sheds, parties, clubs, site seeing and many others as per your choice.

Personal Skills Development

• MQCS staff will make sure that you join programs that enhance your skills to your full potential 
• MQCS staff will also assist in training you where applicable to develop your skills and independence.  
• MQCS staff will ensure you attend educational institutions, if possible, for you to learn new things
• MQCS will make efforts to get you into groups where you can build positive connections and friendships. These will enhance your social and communication skills, help you learn new things and open new opportunities

Assistive Prod-Household Task

MQCS will assist you with tasks that allow you to live independently, these include your financial management, communication skills and lifestyle mentoring.

Group and Centre-based Activities 

We support you to participate in centre-based activities within your communities. 

Indoor and Outdoor Social Activities

Participants have a choice of at-home activities and crafts that they can engage in. MQCS will ensure you attend activities as per your choice.

Innovative Community Participation

We assist you in community inclusion, by accessing social events and leisure activities. These include but are not limited to shopping, fishing, bowling, swimming, work, and hobbies as per your individual preferences. We also support you to plan for holidays to both domestic and international destinations.

Special Support Employment

MQCS will ensure you attend your employment safely and timely, and for those without employment, MQCS will make efforts to assist clients to get jobs. 

Accommodation

We offer Supported Independent Living (SIL), Respite/Short Term Accommodation (STA), Medium Term Accommodation (MTA), Long Term Accommodation (LTA) and Special Disability Accommodation (SDA) in various homes in Melbourne. Our goal is to suit our clients’ preferences in environments and areas of their choice.

Our intake criteria include a thorough assessment of the client’s needs to match housemates appropriately. This ensures good co-existence, harmony, comfort, positive relationships, and interactions, all for the enhancement of life experience.  We ensure an appropriate number of clients to avoid overcrowding. 

We also offer individual accommodation for high-care needs. Our homes are furnished in alignment with clients’ needs to allow for comfortable living. MQCS ensures that residents have access to transport and vital amenities, promoting independence and community access.

STA (Short-Term Accommodation/Respite) 

This is a way of providing respite care that allows both our participants and their carers to have a break or a change of scenery. Residential respite is now called 'Short-Term Accommodation and Assistance' under the National Disability Insurance Scheme (NDIS). STA can be an opportunity to experience a new environment, make friends and try new things! Also, give a break to the regular carer. We provide short-term accommodation and support for your daily living tasks such as personal care. Our highly qualified and experienced support workers are available whenever you need them including during times of crisis or emergency. The NDIS often funds up to 28-days a year of STA.

SIL (Supported Independent Living) SIL requires long-term support with activities of daily living including support in general personal care. MQCS's skilled staff will support you in the environment of your choice while promoting your independence. The tasks we shall support you in includes but are not limited to:-

• Meal preparation
• Household tasks
• Personal hygiene and grooming 
• Cleaning of the home
• Attending all appointments
• Assistance with medication 
• Shopping
• Community access
• Taking up hobbies and interests

MTA (Medium Term Accommodation) 

This is for clients requiring temporary transitional housing while they wait for their permanent home to become ready or available for use and it is available to NDIS participants. MQCS is ready to offer you accommodation as you await to settle in your permanent home. MTA only covers the accommodation costs where you live and doesn't include personal care supports. MTA also doesn't cover groceries, internet or electricity. The NDIS often funds up to 90-days of this once-off support.

LTA (Life-Term Allowance) – (Long-Term Accommodation)

This is an individualized long-term accommodation that promotes independent living skills for clients with permanent physical disabilities or learning disability including issues with their legs, arms and trunk, Spinal cord injuries and cerebral palsy as well as reduced intellectual ability and difficulty with everyday activities. Our goal is to empower clients to make informed choices and decisions in their life. Promote independence as much as is applicable. They usually have a Lifetime Allowance (LTA)

Preserving the health of MQCS participants and controlling/prevention of spread-based communicable diseases in our Community:MQCS nurses provide specialized care in the comfort of your home, including: - 

• Individual & personal/self-care 
• Client education
• Catheter management
• Medication management & Administration
• Wound management
• Trachea management
• Nutrition supports
• Diabetes management supports
• Continence supports
• Wound and pressure care supports
• Podiatry supports
• Epilepsy supports 
• Dysphagia supports
• Implementation of Behavior Support Plans
• Escort to appointment 

Post Hospital Nursing Care/Supports:

• Predischarge planning to facilitate smooth and optimum recovery
• Activities of Daily Living (ADLs) 
• Shopping, 
• Meal preparation, 
• Medication management, 
• Liaising with your family, 

Care for Dementia Patients

• Our experienced and highly trained caregivers provide the highest quality of care to both Clients and their families. 
• Our goal is to help clients and their loved ones live happy and fulfilling lives. 

Physical Disability Support

• Arthritis, physical disabilities, and age-related conditions are some of the few circumstances that prevent patients from caring for themselves. Our caregivers can assist you with daily tasks such as mobility, eating, exercising and grooming.

Medication Management-WEBSTAR/BLISTER-PACKED Medication Some participants are prescribed regular medications to help treat their conditions and manage symptoms. Our staff will ensure you have a client treatment sheet/medical record/drug chart from your GP. They will also ensure medication stock is available and assistance offered as per GP orders. The level of assistance a client requires may change over time, and this will be updated on your support plan.