FAQS Every day.
Find answers to common questions about our services, supports and how we can help.
If you can't find what you're looking for, we're here to help.
General Questions
What services do you provide?
We provide NDIS disability support, nursing services, SIL, SDA, respite care, and tenancy support.
Are you a registered NDIS provider?
Yes, Melbourne Quality Care Services is a registered NDIS provider.
Who can access your services?
Participants with NDIS funding, private clients and individuals requiring support services can access our services.
Which areas do you serve?
We provide services across Melbourne and surrounding Victoria regions.
NDIS Support FAQs
Contact our team directly and we will guide you through the referral and onboarding process.
Some services may be privately funded, however NDIS funding is recommended for ongoing support.
Nursing Services FAQs
We provide wound care, medication management, catheter care, clinical monitoring, palliative care and post-hospital support.
Yes, our nurses are fully qualified and experienced professionals.
Yes, we provide in-home nursing care tailored to individual needs.
Mental Health Support FAQs
We provide recovery-focused and person-centred mental health support tailored to individual needs.
Yes, we support participants living with psychosocial disabilities and mental health challenges.
Absolutely. We work closely with participants to create personalised support plans.
SIL/SDA/Tenancy FAQs
Supported Independent Living (SIL) provides assistance with daily tasks to help participants live independently.
Specialist Disability Accommodation (SDA) refers to housing designed for people with high support needs.
Yes, we assist participants with tenancy support, SIL and SDA housing options.
Yes, we provide respite care and short-term accommodation support.
Referrals & Contact FAQS
You can contact our team directly through phone, email or our referral form.
Participants, family members, hospitals, support coordinators and allied health professionals can make referrals.
Our team aims to respond within 24-48 business hours.
Careers FAQs
Yes, we regularly seek compassionate and qualified support workers and nurses.
Qualifications vary depending on the role, however relevant experience and certifications are preferred.
Applications can be submitted through our Careers page or by contacting our team directly.
Compassionate Care Every Time
Clinical Excellence You Can Trust
Supporting Independence & Quality of Life
